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Partner Portal Officer

Application deadline
# Positions to be filled
1
Job type
Fulltime, Permanent
Location
Remote in Canada
Language
English is essential; French is an asset
Salary range
$71,800 - $93,000
Hiring salary range
$71,800 – $81,600

Steer Canada’s Future

As Canada’s investment attraction and promotion agency, Invest in Canada leads with one goal: to find the best to invest. We rally the country’s economic forces to bring committed and engaged global businesses and their investments to our country. This pursuit requires us to brand and market Canada on the national and global stage to increase awareness of what our country has to offer and why we’re the go-to destination for investment. In bringing your skills and expertise to Invest in Canada, you will be a part of building a prosperous, sustainable economy for our country, our communities, and the world.

Guided by these principles, we believe our people are the key to advancing our mission of establishing Canada as the leading destination for global investment. Driving the development of Canada’s collective economic and social wealth involves a high-level of innovation, forward-thinking and accountability. You will be joining a team that is encouraged and challenged by building a greater Canada. Being a key member of a dynamic and action-oriented team, you will take ownership over your work, collaborate with the greater team, and become a reliable expert within the organization.

Invest in Canada is looking for a Partner Portal Officer to oversee Invest in Canada’s partner platform, InfoZone. Reporting to the Director, Business Intelligence, the Officer is responsible for developing and managing content delivery to ensure its accuracy and relevance to key stakeholders. The Officer analyzes site analytics for product and software development, actively contributing to driving user engagement. The position also ensures new users are trained in how to effectively use the tool to capitalize on its benefits.

Duties and Responsibilities:

Primary responsibilities for this role may include but are not limited to the following:

  • Develops and updates the content and services provided through Invest in Canada’s partner portal platform, InfoZone, to ensure information is updated and relevant for key stakeholders.
  • Collaborates with internal teams, including the Federal Partnerships and National Engagement teams, to better understand stakeholder needs and ensure the platform is meeting their requirements.
  • Analyzes and interprets metrics and data to inform further product development.
  • Monitors operational systems and processes, recommending solutions for improvement and to implement relevant efficiencies.
  • Coordinates and produces regular communication for the InfoZone audience to provide updates on new content, etc.
  • Provides support to the Business Platforms team, as necessary, in managing the platform.
  • Provides training to new internal and external uses of the InfoZone platform.
  • Liaises with internal teams including Invest in Canada’s leadership team to share information and ensure the success of InfoZone.

Requirements:

  • Undergraduate degree in Economics, Business, Social Sciences or in a related field.
  • 2-3 years of technical experience
  • Excellent ability to collaborate and communicate cross-functionally. 
  • Strong time management and organizational skills.
  • Strong analytical and problem-solving skills.
  • Data-driven mindset; aptitude for learning new technologies/tools and databases.
  • Ability to work in a dynamic, fast-paced, global environment and to adapt quickly to changing priorities.
  • Excellent internal and external verbal and written communication skills. Ability to present to internal and external stakeholders.
  • Proficient in Microsoft SharePoint, including experience in configuration, customization and administration of SharePoint environments.
  • Ability to develop and update business and system processes.
  • Knowledge of Foreign Direct Investment and current business trends considered an asset.
  • Ability to travel to Ottawa (2 times per year).

Invest in Canada Offers:

  • The opportunity to build a more prosperous, sustainable economy for Canadians and the world;
  • A collaborative working environment;
  • Continuous learning and professional development opportunities;
  • Flexible work hours and extensive leave policies;
  • A competitive salary, comprehensive benefits and a defined benefit pension plan.

Please submit a cover letter and resume to hr-rh@invcanada.ca, by April 7, 2024 if you are interested. We thank all candidates in advance for their interest in this position and our organization.

Employment Equity

Invest in Canada is committed to building a skilled and diverse workforce and values employment equity as an integral part of professional excellence. Invest in Canada values the diverse and intersectional identities of its staff, and we regard equity and diversity as an integral part of professional excellence and are committed to accessibility for all employees.

Invest in Canada seeks applicants who embrace our values of equity, anti-racism and inclusion. Invest in Canada is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hr-rh@invcanada.ca.